Introduction
DashPass is a subscription service provided by the food delivery app DoorDash. This service offers free delivery and reduced service fees for eligible orders. However, you may decide at some point that DashPass is no longer a good fit for you and want to cancel your subscription. This article will provide a step-by-step guide on how to cancel DashPass, common problems you may encounter during the cancellation process, alternatives to the service, and more.
Guide to Cancelling DashPass Subscription
The process to cancel your DashPass subscription can be done through the mobile app or website, depending on how you signed up for the service. Here are step-by-step instructions for each:
Cancel via Mobile App
1. Open the DoorDash app and log in to your account
2. Tap the ‘Account’ icon in the bottom right corner
3. Tap ‘DashPass’ and select the ‘Manage’ option
4. Tap ‘Cancel’ and follow the prompts to confirm your cancellation
5. You will receive an email confirmation once the cancellation is complete
Cancel via Website
1. Go to the DoorDash website and log in to your account
2. Click your profile picture on the top right corner of the screen
3. Select ‘Account’ and then ‘DashPass’
4. Click ‘Manage’ and then ‘Cancel’
5. Follow the prompts to confirm your cancellation
6. You will receive an email confirmation once the cancellation is complete
Note:
It is important to note that cancelling your DashPass subscription will not affect any outstanding orders. Additionally, you can continue to use DoorDash without the DashPass subscription but you will not receive any of the benefits associated with it.
Common Problems When Cancelling DashPass
While cancelling your DashPass subscription is a simple process, there are problems that may arise. Here are a few common issues and possible solutions:
Cancelled Subscription still Active:
If you’re still being charged or your account is still active despite following the cancellation process, email DoorDash support to assist you with the issue.
Issues with Billing:
If there was an issue with your account’s billing before and it was automatic, you might have to manually cancel the subscription.
Customizable orders:
Cancelling your subscription may mean not getting any discounts or promotions that are being offered on the DoorDash app.
Tips to avoid problems:
- Double-check that your subscription has been cancelled to avoid being charged even after unsubscribing.
- Be aware of the requirements for cancellation through the app or website.
- Remember to cancel renewals or free trials before the expiration date to avoid being charged and to avoid problems.
Overview of Different Subscription Options Available
If you’re cancelling your DashPass subscription, it’s worth considering other subscription options available through DoorDash. Below is an overview of the different subscription options:
DashPass
DashPass offers a subscription-based premium service that reduces delivery fees and offers other perks such as discounts. The cost is $9.99 per month but a trial period is available for 30 days ($0.00).
DoorDash
This provides pay per order option without subscription fees or cancellation requirements.
DashPass for Caviar
DashPass members can link their Caviar account and enjoy free delivery and reduced service fees on eligible orders. The cost is $9.99/month, with a 30-day trial period available at no charge.
Reasons Why Someone May Want to Cancel their DashPass Subscription
There might be various reasons why someone may want to cancel their subscription such as cost, dietary reasons, medical conditions, changes in appetite, etc. Here are the most common reasons:
Cost:
Some subscribers may cancel their DashPass subscription due to recurring costs. If you’re not using the delivery service a lot, it makes sense to terminate the subscription to save some bucks.
Dietary Restrictions or Health Conditions:
DashPass offers enticing deals and bargains with a variety of local restaurants, which may not cater to specific dietary requirements. For instance, if you become a vegan or have medical issues, you may not be able to order certain items or at a specific meal plan.
Alternative Options:
You don’t need to cancel your DoorDash subscription entirely if you don’t want to commit to DashPass. You can still use the app at your convenience and pay per order.
Frequently Asked Questions About Cancelling DashPass
How long does it take to go into effect?
Subscription cancellations take effect immediately, but it may take up to 7 business days for you to see a refund if you were charged for a subscription renewal after the cancellation.
Will I receive a refund?
If you’re within the trial period, you will not be charged, and if you cancel within the first 48 hours, you’ll receive a refund. If you’ve already paid for the subscription and cancel, you will not receive a refund for that current period.
Personal Experience/Review of DashPass
Cancellation of DashPass subscription, in general, was pretty easy for the author, and they didn’t face any issues from the service providers at all. The subscription cancellation was confirmed through the email confirming the cancellation process, which adds another layer of reassurance.
Conclusion
Cancelling your DashPass subscription is a straightforward process and can be done through the mobile app or website. If you experience problems during the cancellation process, double-check the subscription cancellation requirements or get in touch with DoorDash support. While you may decide to cancel your DashPass subscription due to various reasons, you can still enjoy DoorDash’s pay per order option.
