How to Cancel My Planet Fitness Membership: A Step-by-Step Guide

I. Introduction

Canceling a gym membership can be a daunting task, and Planet Fitness is no exception. Fortunately, we’ve put together a step-by-step guide to make this process as smooth as possible. In this article, we will walk you through the various ways you can cancel a Planet Fitness membership, via the website, phone, in person or by mail. Additionally, we’ll provide tips, advice, and helpful troubleshooting recommendations, to ensure a stress-free experience.

Deciding to cancel your Planet Fitness membership does not necessarily mean that the gym has not met your expectations or it is not effective. It could just be a matter of changing circumstances, and it is essential to understand the different steps involved in the cancellation process.

II. Step-by-Step Guide on Cancelling a Planet Fitness Membership Online

To cancel your Planet Fitness membership on their website, you will need to log into your account using your login details.

When you’re logged in, follow these steps:

1. Click on “My Account” at the top right corner of your screen.
2. Click “Membership” in the drop-down menu.
3. Click “Cancel Membership” on the right side of the screen.
4. Answer the four questions that follow and then click “Continue”.
5. Choose your reason for canceling the membership, and then click “Continue”.
6. Read and accept the terms of cancellation, and then click “Continue”.
7. Review and confirm your selection.

If you face any issues along the way, don’t be frustrated. Here are some things to try:

• If your account is overdue or in-between cycles, you might not be able to cancel it online.
• If you can’t find the Cancel Membership option, go to the Planet Fitness home page and click the Contact Us tab. They’ll offer customer service numbers and emails you can use to request cancelation support.

III. Cancellation by Phone

If you prefer to cancel your membership over the phone, you can call Planet Fitness customer service. Make sure you have your membership details ready when you call.

To cancel your membership, follow these steps:

1. Find the customer service number for your local Planet Fitness branch by entering its zip code on their website HomePage
2. Call the customer service number. Wait to speak to a representative.
3. Confirm your account details and tell the representative that you would like to cancel your membership.
4. Follow the representative’s instructions and answer any further questions as needed.
5. Make sure to ask for confirmation of your cancellation.

To make the process smoother, make sure to call during their regular business hours, have your account details readily available, and be polite to the representative.

IV. In-Person Cancellation

You can also cancel your Planet Fitness membership in person by visiting your local Planet Fitness branch. You will need to visit the front desk and ask to cancel your membership. You should have your account details ready and be able to provide the front desk representative with your account number if requested.

Here’s how you can cancel your membership in-person:

1. Visit your local Planet Fitness branch.
2. Go to the front desk and ask to cancel your membership.
3. Provide your account details, including your account number, if requested.
4. Complete any necessary paperwork and ensure you get confirmation that your membership has been canceled.

If you’re trying to avoid crowds or have accessibility issues, it is best to call ahead to make an appointment with a representative to ensure a smoother process.

V. Cancellation by Mail

You can cancel your Planet Fitness membership via mail by downloading and mailing in their membership cancellation form.

Follow these steps:

1. Download the Planet Fitness Membership Cancellation Form from their website.
2. Print and fill out the form with your details as required.
3. Attach any required supporting documents, such as a doctor’s note.
4. Mail the form to the address listed on the Planet Fitness website.

Make sure to keep a copy of the form and the date you mailed it as proof of your attempt to cancel, just in case. Plan for about a week until the gym receives and processes your form.

VI. How to Cancel a Planet Fitness Membership Without Paying Additional Fees

The cancellation process for Planet Fitness membership involves several fees and expenses that members might not be aware of. Here is how to cancel your membership without incurring additional charges:

• You need to cancel within the first seven days of your billing cycle – this means that every month has a different date, depending on when you signed up.
• Check if you have a long-term contract, and make sure it’s more than a year old to avoid early termination fees.
• Ensure you are canceling due to the triggering events, such as moving to a new state or being fired from your job in the current economic climate.
• Be wary of hidden fees that you might incur during the cancellation process, such as mailing expenses.
• Understand that you will be breaking your contract with Planet Fitness, so expect to pay some fees that are stipulated in their terms and conditions.
• Don’t forget to ask for a prorated refund of the unused membership period.

VII. What to Expect After Cancelling your Planet Fitness Membership

Once you have successfully canceled your membership, it’s important to understand what to expect next.

• You will not be billed for future payments, but you might still have to pay the monthly membership fee if it falls within the month after you cancel, depending on the timing.
• You may receive an activation fee refund if you canceled your membership during the first 30 days after activation and paid a one-time activation fee.
• You will receive confirmation of your cancellation from Planet Fitness, keep this on file as proof.

VIII. How to Pause a Planet Fitness Membership vs Cancellation

If you’re not sure you want to permanently cancel your membership, Planet Fitness also offers a pause option. Keep in mind that there are some differences between pausing and canceling.

• Cancellation is a permanent action, while pausing is a temporary suspension of your membership.
• Pausing may come with fees, especially in the long-term, unlike the cancellation process.
• Pausing will extend your contract, unlike cancellation, where all obligations come to a close.

Here is how to temporarily pause your Planet Fitness membership:

1. Visit your local Planet Fitness Gym.
2. Ask to speak to a membership representative or receptionist and tell them you want to pause your membership.
3. Verify your account and provide a specific timeline in which you want the pause to take place.
4. Pay any necessary fees if you are beyond the first 30 days of activating your account.

IX. Conclusion

Cancelling a Planet Fitness membership can be an easy process if you follow the correct steps and understand what to expect. We’ve provided you with a step-by-step guide to help you cancel your membership online, over the phone, in person, or by mail. We went ahead to highlight the differences between permanency and temporary pausing, so be sure to decide which works best for you.

If you have been considering canceling your Planet Fitness membership, don’t worry – it’s a manageable process if you follow the steps and advice provided.